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Call centers technology & techniques

By: Material type: TextTextPublication details: Australia Thomson South-Western 2003Description: xii, 276 p. 26 cm. + 1 CD-ROMISBN:
  • 9780538726863
Subject(s): DDC classification:
  • 22 395.59 GR-C
LOC classification:
  • HE8788 .G74 2003
Item type: Print
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Holdings
Item type Home library Collection Call number Status Date due Barcode
Print Print OPJGU Sonepat- Campus Main Library General Books 395.59 GR-C (Browse shelf(Opens below)) Available 120717

Includes bibliographical references (p. 270) and index.

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