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			Managing customers for profit strategies to increase profits and build loyalty by Kumar, V Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Pearson Education 2008 Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 658.82 KU-M. Items available for reference: OPJGU Sonepat- Campus: Not For Loan (1)Collection, call number: General Books 658.82 KU-M. Place hold Add to cart (remove)
			Profitable customer engagement concept, metrics, and strategies by Kumar, V Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Sage 2013 Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 658.812 KU-P. Place hold Add to cart (remove)
			Customer relationship management Databased Approach by Kumar, V Reinartz, Werner J Publication details: New Delhi Wiley 2006 Availability: Items available for loan: OPJGU Sonepat- Campus (2)Collection, call number: General Books 658.8120285574 KU-C, ... Place hold Add to cart (remove)

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