Measure what matters to customers (Record no. 5873)

MARC details
000 -LEADER
fixed length control field 02072cam a22003854a 4500
001 - CONTROL NUMBER
control field 14372919
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20131008125532.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field Hard bound
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 060511s2006 njua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2006014055
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number GBA662326
Source bnb
016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER
Record control number 013511768
Source Uk
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780471752943
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocm68786660
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)68786660
Canceled/invalid control number (OCoLC)70671753
-- (OCoLC)85029884
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency BAKER
-- UKM
-- C#P
-- YDXCP
-- BTCTA
-- YUS
-- DLC
042 ## - AUTHENTICATION CODE
Authentication code pcc
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4038
Edition number 22
Item number BA-M
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Baker, Ronald J
Fuller form of name (Ronald Joseph),
Dates associated with a name 1962-
245 10 - TITLE STATEMENT
Title Measure what matters to customers
Remainder of title using key predictive indicators
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Jersey
Name of publisher, distributor, etc John Wiley & Sons
Date of publication, distribution, etc 2006
300 ## - PHYSICAL DESCRIPTION
Extent xxii,186p.
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 163-169) and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note The canary in the coal mine -- The economy of mind -- The old business equation -- The new business equation -- Pantometrists : counting for the sake of counting -- The gospel of efficiency -- All learning starts with theory -- Constructing a theory -- Pantometry versus theory -- Measures that matter -- Developing KPIs for your company -- Increasing knowledge worker effectiveness -- Managing by results versus managing by means -- Human capital, not cattle -- The moral hazards of measurements -- The dreamers versus the pantometrists.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Intellectual capital.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Knowledge management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Success in business.
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents only
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/toc/ecip0613/2006014055.html">http://www.loc.gov/catdir/toc/ecip0613/2006014055.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Contributor biographical information
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy0741/2006014055-b.html">http://www.loc.gov/catdir/enhancements/fy0741/2006014055-b.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Publisher description
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy0741/2006014055-d.html">http://www.loc.gov/catdir/enhancements/fy0741/2006014055-d.html</a>
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ecip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Print
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Checked out Date last seen Date checked out Price effective from Koha item type
    Dewey Decimal Classification     General Books OPJGU Sonepat- Campus OPJGU Sonepat- Campus Main Library 09/07/2010 Saras Books 3117.40 1 658.4038 BA-M 107547 04/09/2024 05/08/2024 05/08/2024 09/07/2010 Print

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