CRM at the speed of light (Record no. 226399)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01072cam a2200325 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 13933397 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | JGU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20180524125354.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 050418s2004 nyua 001 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2005295325 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780070590571 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)ocm56115681 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BKL |
| Transcribing agency | BKL |
| Modifying agency | CDS |
| -- | DLC |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | lccopycat |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .G743 2004 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Greenberg, Paul |
| 9 (RLIN) | 52883 |
| 245 10 - TITLE STATEMENT | |
| Title | CRM at the speed of light |
| Remainder of title | essential customer strategies for the 21st century |
| 246 3# - VARYING FORM OF TITLE | |
| Title proper/short title | Customer relationship management at the speed of light |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York |
| Name of publisher, distributor, etc | McGraw-Hill |
| Date of publication, distribution, etc | 2004 |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| General subdivision | Management. |
| 9 (RLIN) | 52884 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Electronic commerce. |
| 9 (RLIN) | 31171 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 7 |
| b | cbc |
| c | copycat |
| d | 2 |
| e | ncip |
| f | 20 |
| g | y-gencatlg |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Koha item type | Home library | Current library | Shelving location | Full call number | Barcode | Date last seen |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | General Books | OPJGU Sonepat- Campus | OPJGU Sonepat- Campus | Main Library | 658.812 GR-C | 015401 | 24/05/2018 |