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Employee identity in Indian call centres the notion of professionalism
Material type:
TextPublication details: New Delhi Sage 2009Description: xiii,184p. 22 cmISBN: - 9788132100799
- 331.761381 22 NO-E
- HE8789.I4 N67 2009
- HF5549.5
Contents:
Call centres as workplaces -- The call centre industry in India -- The research process -- Professionalism as lived experience -- Professionalism and the reinvention of the trade union movement -- Professionalism contested -- Final word.
Print
| Item type | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
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Print
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OPJGU Sonepat- Campus | General Books | Main Library | 331.761381 NO-E (Browse shelf(Opens below)) | Available | 112378 |
Includes bibliographical references and index.
Call centres as workplaces -- The call centre industry in India -- The research process -- Professionalism as lived experience -- Professionalism and the reinvention of the trade union movement -- Professionalism contested -- Final word.
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