| 000 | 00444nam a22001577a 4500 | ||
|---|---|---|---|
| 007 | Hard bound | ||
| 008 | 100622t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780230006607 | ||
| 082 |
_222 _a658.812 _bTE-S |
||
| 100 | _aTeboul, James | ||
| 245 |
_aService is front stage _bpositioning services for value advantage |
||
| 260 |
_aNew York _bPalgrave Macmillan _c2006 |
||
| 300 | _axi,161p. | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c5381 _d5381 |
||