000 00444nam a22001577a 4500
007 Hard bound
008 100622t xxu||||| |||| 00| 0 eng d
020 _a9780230006607
082 _222
_a658.812
_bTE-S
100 _aTeboul, James
245 _aService is front stage
_bpositioning services for value advantage
260 _aNew York
_bPalgrave Macmillan
_c2006
300 _axi,161p.
942 _2ddc
_cBK
999 _c5381
_d5381