000 01198cam a2200337 a 4500
001 15133402
005 20170225020004.0
007 Paper bound
008 080109s2009 njua b 001 0 eng
010 _a 2008001026
020 _a9788120339996
035 _a(OCoLC)ocn190843428
035 _a(OCoLC)190843428
_z(OCoLC)176890077
040 _aDLC
_cDLC
_dBAKER
_dBTCTA
_dC#P
_dYDXCP
_dBWX
_dDLC
050 0 0 _aHD62.15
_b.S85 2009
082 0 0 _a658.4013
_222
_bSU-Q
100 1 _aSummers, Donna C. S.
245 1 0 _aQuality management
_bcreating and sustaining organizational effectiveness
250 _a2nd
260 _aNew Delhi
_bPHI Learning
_c2009
300 _axiv,574p.
504 _aIncludes bibliographical references (p. 555-564) and index.
650 0 _aTotal quality management.
650 0 _aQuality control.
650 0 _aOrganizational effectiveness.
856 4 1 _uhttp://www.loc.gov/catdir/toc/ecip088/2008001026.html
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cBK
_05
999 _c5101
_d5101