000 | 00446nam a22001577a 4500 | ||
---|---|---|---|
007 | Paper bound | ||
008 | 100602t xxu||||| |||| 00| 0 eng d | ||
020 | _a9788177587623 | ||
082 |
_222 _a658.812 _bDY-C |
||
100 | _aDyche, Jill | ||
245 |
_aCRM handbook _ba business guide to customer relationship management |
||
260 |
_aDelhi _bPearson Education _c2002 |
||
300 | _a331p. | ||
942 |
_2ddc _cBK _01 |
||
999 |
_c4597 _d4597 |