000 00464nam a22001577a 4500
007 Hard bound
008 100602t xxu||||| |||| 00| 0 eng d
020 _a9788131719800
082 _222
_a658.82
_bKU-M
100 _aKumar, V
_930752
245 _aManaging customers for profit
_bstrategies to increase profits and build loyalty
260 _aDelhi
_bPearson Education
_c2008
300 _axx,296p.
942 _2ddc
_cBK
_01
999 _c4580
_d4580