| 000 | 00424 a2200157 4500 | ||
|---|---|---|---|
| 007 | paper bound | ||
| 020 | _a9788177223767 | ||
| 082 |
_222 _a658.8 _bCL-S |
||
| 100 | _aClow, Kenneth E | ||
| 100 | _aKurtz, David L | ||
| 245 |
_aServices marketing _boperation, management, and strategy |
||
| 260 |
_aNew Delhi _bBiztantra _c2003 |
||
| 300 | _axii,460p.; | ||
| 942 |
_2ddc _cBK _01 |
||
| 999 |
_c4229 _d4229 |
||