000 00543nam a22001937a 4500
003 OSt
005 20131008125514.0
007 paper bound
008 100520t xxu||||| |||| 00| 0 eng d
020 _a9788120332850
040 _c0
082 _222
_a658.812
_bMU-C
100 _aMukerjee, Kaushik
245 _aCustomer relationship management
_ba strategic approach to marketing
260 _aNew Delhi
_bPrentice- Hall of India
_c2007
300 _axix,170p.
942 _2ddc
_cBK
999 _c4116
_d4116