| 000 | 00511nam a22001697a 4500 | ||
|---|---|---|---|
| 007 | Paper bound | ||
| 008 | 100520t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788120329386 | ||
| 082 |
_222 _a658.812 _bCH-B |
||
| 100 | _aChenet, Pierre | ||
| 100 | _aJohansen, Jon Ivar | ||
| 245 |
_aBeyond loyalty _bthe next generation of strategic customer relationship management |
||
| 260 |
_aNew Delhi _bPrentice Hall of India _c2006 |
||
| 300 | _aix,110p. | ||
| 942 |
_2ddc _cBK _03 |
||
| 999 |
_c4080 _d4080 |
||