| 000 | 01053cam a2200301 a 4500 | ||
|---|---|---|---|
| 001 | 15904922 | ||
| 005 | 20131008130045.0 | ||
| 007 | Hard bound | ||
| 008 | 090914s2010 flua b 001 0 eng | ||
| 010 | _a 2009035153 | ||
| 020 | _a9781420093308 | ||
| 035 | _a(OCoLC)ocn370353888 | ||
| 040 |
_aDLC _cDLC _dBTCTA _dC#P _dYDXCP _dBWX _dCDX _dDLC |
||
| 050 | 0 | 0 |
_aHF5415.2 _b.R345 2010 |
| 082 | 0 | 0 |
_a658.83 _222 _bRE-L |
| 100 | 1 | _aReidenbach, R. Eric | |
| 245 | 1 | 0 |
_aListening to the voice of the market _bhow to increase market share and satisfy current customers |
| 260 |
_aBoca Raton _bCRC Press _c2010 |
||
| 300 |
_axi,193p. _bill. ; _c25 cm. |
||
| 500 | _a"A Productivity Press book." | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aMarketing research. | |
| 650 | 0 | _aConsumer satisfaction. | |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c30750 _d30750 |
||