000 01060cam a2200313 i 4500
001 790546
005 20131008130039.0
007 Paper bound
008 750409s1974 cau bs 000 0 eng
010 _a 74078045
020 _a0803904541
_c$3.00
040 _aDLC
_cDLC
_dDLC
043 _ae-uk---
_an-cn-ab
050 0 0 _aJL329.5.O4
_bF74
082 0 0 _a323
_222
_bFR-C
100 1 _aFriedmann, Karl A
_q(Karl Anton)
245 1 0 _aComplaining
_bcomparative aspects of complaint behavior and attitudes toward complaining in Canada and Britain
260 _aNew Delhi
_bSage
_c1974
300 _a67p.
_c22 cm.
490 0 _aSage professional papers in administrative and policy studies ; ser. no. 03-019
504 _aBibliography: p. 63-64.
650 0 _aOmbudspersons
_zAlberta.
650 0 _aOmbudspersons
_zGreat Britain.
650 0 _aPetition, Right of
_zAlberta.
650 0 _aPetition, Right of
_zGreat Britain.
906 _a7
_bcbc
_corignew
_d2
_eopcn
_f19
_gy-gencatlg
942 _2ddc
_cBK
999 _c30223
_d30223