000 03043cam a2200349 i 4500
001 19270900
003 JGU
005 20241113020006.0
007 hard bound
008 160912s2016 nju b 001 0 eng
010 _a 2016031555
020 _a9781119308065
040 _aDLC
_beng
_cDLC
_erda
_dDLC
042 _apcc
050 0 0 _aHF5415.1255
_b.P367 2016
082 0 0 _a658.827
_223
_bPA-B
100 1 _aPark, C. Whan
_958168
100 1 _aMacInnis, Deborah J
_958169
100 1 _aEisingerich, A. B
_958170
245 1 0 _aBrand admiration
_bbuilding a business people love
260 _aNew Jersey
_bWiley
_c2016
300 _axxii,261p.
_c22 cm
504 _aIncludes bibliographical references and index.
520 _a"Brand Admiration uses deep research on consumer psychology, marketing, consumer engagement and communication to develop a powerful, integrated perspective and innovative approach to brand management. Using numerous real-world examples and backed by research from top notch academics, this book describes how companies can turn a product, service, corporate, person or place brand into one that customers love, trust and respect; in short, how to make a brand admired. The result? Greater brand loyalty, stronger brand advocacy, and higher brand equity. Admired brands grow more revenue in a more efficient way over a longer period of time and with more opportunities for growth. The real power of Brand Admiration is that it provides concrete, actionable guidance on how brand managers can make customers (and employees) admire a brand. Admired brands don't just do the job; they offer exactly what customers need (enabling benefits), in way that's pleasing, fun, interesting, and emotionally involving (enticing benefits), while making people feel good about themselves (enriching benefits). Providing these benefits, called 3 Es, is foundational to building , strengthening and leveraging brand admiration. In addition, the authors articulate a common-sense and action based measure of brand equity, and they develop dashboard metrics to diagnose if there are any 'canaries in the coal mine', and if so, what to do next. In short, Brand Admiration provides a coherent, cohesive approach to helping the brand stand the test of time. A well-designed, well-managed brand becomes a part of the public consciousness, and ultimately, a part of the culture. This trajectory is the fruit of decisions made from an integrated strategic standpoint. This book shows you how to shift the process for your brand, with practical guidance and an analytical approach"--
520 _a"Brand Admiration provides an integrated perspective on how to make strategic and tactical branding decisions"--
650 0 _aBranding (Marketing)
_958171
650 0 _aStrategic planning.
_958172
650 0 _aDecision making.
_958173
906 _a7
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_d1
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