000 00427 a2200157 4500
008 151005b xxu||||| |||| 00| 0 eng d
020 _a9780070660021
100 _akoneru, Aruna
_929035
245 _aProfessional communication
260 _c2014
_bMcGraw Hill
_aNew Delhi
999 _c191462
_d191462