000 00523 a2200205 4500
003 JGU
005 20230415020018.0
007 Paper bound
008 210819b xxu||||| |||| 00| 0 eng d
020 _a9789386858771
040 _c0
082 _223
_a658.8
_bHO-S
100 _aHoffman, K Douglas
_9104759
100 _aBateson, John E G
_9104760
245 _aServices Marketing
_bConcepts, Strategies and Cases
250 _a5th
260 _bCengage
_c2017
_aDelhi
300 _axiv,458p.
942 _2ddc
_cBK
_02
999 _c1655518
_d1655518