Successful business process management : what you need to know to get results / Paula K. Berman.
Material type: TextPublisher: New York : American Management Association, [2014]Copyright date: ©2014Description: 1 online resourceContent type:- text
- computer
- online resource
- 9780814434024
- 0814434029
- Workflow -- Management
- Organizational effectiveness -- Management
- Industrial management
- Efficacité organisationnelle -- Gestion
- Gestion d'entreprise
- BUSINESS & ECONOMICS -- Industrial Management
- BUSINESS & ECONOMICS -- Management
- BUSINESS & ECONOMICS -- Management Science
- BUSINESS & ECONOMICS -- Organizational Behavior
- Industrial management
- Organizational effectiveness -- Management
- Workflow -- Management
- 658 23
- HD62.17 .B47 2014eb
Item type | Home library | Collection | Call number | Materials specified | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Electronic-Books | OPJGU Sonepat- Campus | E-Books EBSCO | Available |
Includes index.
Print version record.
Part one : reviewing the definitions -- Understanding processes and procedures -- Part two : building an effective process system -- Creating the structure of your process system -- Creating an environment in which to build your procedures -- Implementing your process system -- Managing your processes and process systems -- Part three : creating or revising a procedure -- Planning your changes -- Mapping your process -- Documenting the rest of your procedure -- Finalizing your procedure -- Part four : making procedures real -- Rolling out your changes -- Managing your procedure operations -- Part five : Reviewing the skills required to make process improvement happen -- Facilitating your meetings and workshops -- Driving change through your organization -- Managing your process improvement project.
Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation and inefficiency. Successful Business Process Management provides a succinct, accessible overview for anyone who needs to create, improve, implement, or manage business processes. The book's systematic, holistic approach is the key to streamlined activities and smooth workflows.
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - Worldwide
There are no comments on this title.