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Predicting market success new ways to measure customer loyalty and engage consumers with your brand by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John Wiley & Sons 2006
Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 658.8343 PA-P.
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Exit, voice and loyalty responses to decline in firms, organizations and states by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Harvard University Press 1970
Availability: Items available for reference: FOBJGU Sonepat- Campus: Not For Loan (1)Collection, call number: General Books 302.35 HI-E.
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Resignation in protest political and ethical choices between loyalty to team and loyalty to conscience in American public life by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Penguin Books 1975
Availability: Items available for reference: OPJGU Sonepat- Campus: Not For Loan (1)Collection, call number: General Books 172.20973 WE-R.
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Philosophy of loyalty by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Macmillan 1908
Availability: Items available for reference: OPJGU Sonepat- Campus: Not For Loan (1)Collection, call number: Special Collection - Indiana University 179.9 RO-P.
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On loyalty by Series: Thinking in action
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Routledge 2013
Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 179.9 JO-O.
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Do you want to keep your customers forever? by Series:
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston Harvard Business Press 2009
Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: Thin Material 658.812 PI-D.
Multimedia
Massey sahib videorecording directed by Pradip Krishen. by Series: Cinemas of India
Material type: Film Film; Type of visual material: videorecording
Publication details: Mumbai National Film Development Corporation Ltd c1986
Other title:
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: Special collection- CD/DVD (Multimedia) 791.4372 MA.
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Managing customer value one stage at a time by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey World Scientific 2010
Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 658.812 SO-M.
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Never lose a customer again : turn any sale into lifelong loyalty in 100 days / Joey Coleman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New York : Portfolio, 2018
Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 658.812 CO-N.
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