TY  - GEN
AU  - Baron, Steve
AU  - Harris, Kim
AU  - Hilton, Toni
TI  - Services marketing : text and cases
SN  - 9780230327849
U1  - 658.8 22
PY  - 2009///
CY  - New York
PB  - Palgrave Macmillan
ER  -