TY - SER AU - Peelen, Ed TI - Customer relationship management SN - 9788131725405 SN - 1529-8728 AV - HF5415.125 .S25 U1 - 658.812 22 PY - 2005/// CY - New Delhi PB - Pearson Education KW - Marketing KW - Communication systems KW - Data processing KW - Periodicals KW - Business enterprises KW - Computer networks KW - Internet marketing KW - Internet advertising N1 - Title from cover; Two issues in March; Vols. for published by: CRM Media, LLC; Latest issue consulted: Vol. 8, no. 1 (Jan. 2004) ER -