TY - BOOK AU - Friedman,Debbie TI - Demystifying outsourcing : the trainer's guide to working with vendors and consultants SN - 9780787979416 U1 - 658.4058 22 PY - 2006/// CY - San Francisco PB - Pfeiffer KW - Contracting out KW - Handbooks, manuals, etc N1 - Includes bibliographical references (p. 309-310) and index; Building a strategic foundation -- Introduction -- Guiding principles -- Sourcing : a strategic decision -- Identifying and selecting your partners -- Identifying potential consultants -- The request for proposal -- Selecting consultants -- The contract -- Navigating projects while strengthening partnerships -- Positioning consultants in your organization -- Launching the project -- Project management -- Assessment of need -- Design and development -- Implementation -- Evaluation -- Project wrap-up -- Addressing the challenges of partnerships -- Managing conflict -- Inheriting a consultant -- Working with multiple consultants -- Additional work for your consultants -- Expanding your personal capability -- A development plan UR - http://www.loc.gov/catdir/toc/ecip0610/2006008662.html UR - http://www.loc.gov/catdir/enhancements/fy0740/2006008662-b.html UR - http://www.loc.gov/catdir/enhancements/fy0740/2006008662-d.html ER -