TY - BOOK AU - Diamond,Stuart TI - Getting more : how you can negotiate to succeed in work & life SN - 9780670919239 AV - BF637.N4 D53 2010 U1 - 302.3 22 PY - 2010/// CY - London PB - Portfolio Penguin KW - Negotiation N1 - Includes index; Thinking different -- People are (almost) everything -- Perception and communication -- Hard bargainers and standards -- Trading items of unequal value -- Emotion -- Putting it all together : problem-solving model -- Dealing with cultural differences -- Getting more at work -- Getting more in the marketplace -- Relationships -- Kids and parents -- Travel -- Getting more around town -- Public issues -- How to do it N2 - The key to getting more is finding the right tools for each situation, being more flexible, and better understanding the other party. These strategies are invisible, but once you learn them they will always be there to help you get more ER -