TY  - BOOK
AU  - Locher,Drew
TI  - Lean office and service simplified : the definitive how-to guide 
SN  - 9781439820315 
U1  - 651 22
PY  - 2011///
CY  - Boca Raton 
PB  - CRC Press
KW  - Organizational effectiveness
KW  - Office management
KW  - Lean manufacturing
N1  - "A Productivity Press book."; Includes index
ER  -