TY - BOOK AU - Peters, Thomas J., TI - In search of excellence : : lessons from America's best-run companies / SN - 9781861977168 PY - 2005/// CY - London PB - Profile Books KW - Industrial management KW - Organizational effectiveness KW - Total quality management N2 - "The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.

Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful.

This phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader."-- ER -