TY  - BOOK
AU  - Bell,Fred
TI  - Culture, conduct and ethics in banking : principles and practice 
SN  - 9780749482909
AV  - HG1573 .B45 2019
U1  - 174.93321 23
PY  - 2019///
CY  - New York 
PB  - Kogan Press
KW  - Banks and banking
KW  - Moral and ethical aspects
KW  - Finance
N1  - Includes bibliographical references and index
N2  - "Endorsed by the Chartered Banker Institute as core reading for its professional qualifications, Culture, Conduct and Ethics in Banking emphasises the importance of professionalism for banks, and explores how all staff play a key role in putting customers at the heart of their business. Taking an applied approach, it aims to develop the capability of readers to: recognize and contribute towards balanced outcomes for consumers and organizations; understand the impact of reputational deficit; and understand the personal impact of an individual in the workplace. From a discussion of the main branches of ethical thinking to an overview of regulation and legislation in the UK and internationally, this book covers the theory and practice of conduct and professionalism in banking. Chapters contain activities and industry case studies, and further reading and viewing suggestions are included to help develop a deeper understanding of the topics covered. With fully referenced discussion of conflicts of interest, decision making models, the role of professional bodies, corporate governance, conduct risk management and the Global Financial Crisis 2007-08, Culture, Conduct and Ethics in Banking is the essential guide for finance professionals"--
ER  -