TY  - BOOK
AU  - Harmon,Paul
TI  - Business process change : a business process management guide for managers and process professionals 
SN  - 9780128158470
U1  - 658.406 23
PY  - 2019///
CY  - Cambridge
PB  - Morgan Kaufmann
KW  - Organizational change
KW  - System design
KW  - Electronic commerce
KW  - Reengineering (Management)
ER  -