TY  - BOOK
AU  -  Dumas, Marlon
AU  - Mendling, Jan
AU  - Reijers, Hajo A
TI  - Fundamentals of business process management 
SN  - 9783662565087
U1  - 658.500285 23
PY  - 2017///
CY  - Berlin 
PB  - Springer 
KW  - Reengineering (Management)
KW  - Business--Data processing--Management
KW  - Management information systems
ER  -