TY - BOOK AU - Chaffey,Dave TI - E-business and e-commerce management : strategy, implementation and practice SN - 9789332511170 AV - HF5548.32 .C472 2011 U1 - 658.872 23 PY - 2013/// CY - Delhi PB - Pearson KW - Electronic commerce KW - Business enterprises KW - Computer networks N1 - Includes bibliographical references and index; Introduction to e-business and e-commerce -- Marketplace analysis for e-commerce -- E-business infrastructure -- E-environment -- E-business strategy -- Supply chain management -- E-procurement -- E-marketing -- Customer relationship management -- Change management -- Analysis and design -- E-business service implementation and optimization ER -