TY - BOOK AU - Borkowski,Nancy TI - Organizational behavior in health care SN - 9781284051049 AV - RA971.35 .B67 2016 PY - 2016/// CY - Learning PB - Jones & Bartlett KW - Health Services Administration KW - Group Processes KW - Health Personnel KW - psychology KW - Organizational Culture KW - Personnel Management N1 - Includes bibliographical references and index; Overview and history of organizational behavior -- Diversity and cultural competency in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theory of motivation -- Attribution theory and motivation -- Power, politics, and influence -- Trait and behavioral theories of leadership -- Contingency and situational models of leadership -- Contemporary leadership theories and leadership development -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Work teams and team buildings -- Organizational development -- Managing resistance to change ER -