TY  - BOOK
AU  - Buck,Trevor
AU  - Kirkham,Richard
AU  - Thompson,Brian
TI  - Ombudsman enterprise and administrative justice 
SN  - 9780754675563
AV  - KD4900 .B83 2011
U1  - 352.880941 22
PY  - 2011///
CY  - Burlington
PB  - Ashgate Pub.
KW  - Ombudspersons
KW  - Great Britain
N1  - Includes bibliographical references (p. [255]-285) and index; The ombudsman enterprise : an introduction -- The constitutional role of the ombudsman -- Concepts, theories and policies of administrative justice -- Putting it right : resolving complaints and assisting citizens -- Promoting good administration and helping to get it right -- Independence and accountability : legitimising the ombudsman -- Relationships, networks and the administrative justice system -- The twenty-first century ombudsman enterprise
ER  -