TY - BOOK AU - Hirschman,Albert O. TI - Exit, voice and loyalty : responses to decline in firms, organizations and states SN - 0674276604 AV - HM786 .H57 2004 U1 - 302.35 22 PY - 1970/// CY - London PB - Harvard University Press KW - Organizational sociology KW - Dissenters KW - Loyalty N1 - Includes bibliographical references and index ER -