Customer relationship management

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Continuing resourcePublication details: New Delhi Pearson Education 2005Description: xvi,433pISBN:

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Item type	Home library	Collection	Call number	Status	Date due	Barcode
Print	OPJGU Sonepat- Campus Main Library	General Books	658.812 PE-C (Browse shelf(Opens below))	Available		114615

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Previous	658.812 PA-I Intelligent marketer's guide to data privacy the impact of big data on customer trust	658.812 PA-S Strategic customer management integrating relationship marketing and CRM	658.812 PA-T Trust, social relations and engagement understanding customer behaviour on the web	658.812 PE-C Customer relationship management	658.812 PO-C Client relationship management how to turn client relationships into a competitive advantage	658.812 PR-B Best service is no service how to liberate your customers service, keep them happy and control costs	658.812 SE-C Creating customer delight the how and why of CRM	Next

Title from cover.

Two issues in March.

Vols. for <Jan. 2004-> published by: CRM Media, LLC.

Latest issue consulted: Vol. 8, no. 1 (Jan. 2004).

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