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Consumer satisfaction and loyalty in Indian consumer banking

By:

Sharma, Jyoti

Publication details: Universal Law 2007 New DelhiDescription: xix,250pISBN:

9788175346208

DDC classification:

22 658.812 SH-C

Item type:

Print

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Holdings
Item type	Home library	Collection	Call number	Status	Date due	Barcode
Print	OPJGU Sonepat- Campus Main Library	General Books	658.812 SH-C (Browse shelf(Opens below))	Available		101740

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Previous	658.812 PO-C Client relationship management how to turn client relationships into a competitive advantage	658.812 PR-B Best service is no service how to liberate your customers service, keep them happy and control costs	658.812 SE-C Creating customer delight the how and why of CRM	658.812 SH-C Consumer satisfaction and loyalty in Indian consumer banking	658.812 SH-H Handbook of relationship marketing	658.812 SO-M Managing customer value one stage at a time	658.812 TE-S Service is front stage positioning services for value advantage	Next

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