Best service is no service how to liberate your customers service, keep them happy and control costs

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TextPublication details: San Francisco Jossey Bass 2008Description: xvii,312pISBN:

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Holdings
Item type	Home library	Collection	Call number	Status	Date due	Barcode
Print	OPJGU Sonepat- Campus Main Library	General Books	658.812 PR-B (Browse shelf(Opens below))	Available		107325

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Previous	658.812 PA-T Trust, social relations and engagement understanding customer behaviour on the web	658.812 PE-C Customer relationship management	658.812 PO-C Client relationship management how to turn client relationships into a competitive advantage	658.812 PR-B Best service is no service how to liberate your customers service, keep them happy and control costs	658.812 SE-C Creating customer delight the how and why of CRM	658.812 SH-C Consumer satisfaction and loyalty in Indian consumer banking	658.812 SH-H Handbook of relationship marketing	Next

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