Why C R M doesn't work how to win by letting customers manage the relationship

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Publication details: New Delhi Kogen Page 2004Description: 263pISBN:

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Holdings
Item type	Home library	Collection	Call number	Status	Date due	Barcode
Print	OPJGU Sonepat- Campus Main Library	General Books	658.8343 NE-W (Browse shelf(Opens below))	Available		105888

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