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Marketing management a customer-oriented approach

By: Material type: TextTextPublication details: London Sage 2010Description: xxviii,537p.; 29 cmISBN:
  • 9781412963121 (cloth)
  • 1412963125 (cloth)
Subject(s): DDC classification:
  • 658.8 22 CL-M
LOC classification:
  • HF5415.13 .C57 2010
Contents:
The nature of marketing management -- Market analysis -- Scooping up success -- Data warehousing : majestic mountain ski resort -- Building a customer-oriented marketing department : the new boss -- Customer acquisition strategies and tactics : lenscrafters -- Pricing : that's how the cookie crumbles -- Advertising, alternative, and direct marketing : wild West rodeo -- Sales promotions.
Item type: Print
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The nature of marketing management -- Market analysis -- Scooping up success -- Data warehousing : majestic mountain ski resort -- Building a customer-oriented marketing department : the new boss -- Customer acquisition strategies and tactics : lenscrafters -- Pricing : that's how the cookie crumbles -- Advertising, alternative, and direct marketing : wild West rodeo -- Sales promotions.

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