Business process transformation / Varun Grover, M. Lynne Markus, editors.

Includes bibliographical references and index.

Tracing business processes and transformation -- Fundamental approaches to the analysis and redesign of business processes -- The role of information technology in organizational change -- Transformation across a spectrum of business processes -- Success and failure in business process transformation -- Trends and challenges in transforming business processes.

Annotation Featuring contributions from prominent thinkers and researchers, this volume in the Advances in Management Information Systems series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management and outcome. The editors and contributing authors pay close attention to the role of IS organizations and information technologies in facilitating business process transformation. Each chapter places major emphasis on clearly articulating the "knowledge" generated, both theoretical and applied. The book incorporates case studies and tables throughout, and provides fundamental grounding for any stakeholder of business process transformation.

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