Performance measurement in the Dutch social rented sector / Marnix Koopman, Henk-Jan van Mossel, Ad Straub (eds.).

Contributor(s):

Material type: Text

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781441616845
1441616845
9781607504009
1607504006
158603961X
9781586039615

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Additional physical formats: Print version:: Performance measurement in the Dutch social rented sector.DDC classification:

363.5/8509492 22

LOC classification:

HD7288.78.N4 P47 2008eb

Online resources:

Click here to access online

Contents:

Title page; Contents; Introduction; Assessing the social and financial performance of housing associations; Investment and portfolio goals; Measuring and steering liveability in neighbourhoods; Securing performance of building components; Healthy housing; Tenant-empowerment through choice of tenure; Securing high performance maintenance service delivery; Discussion.

Summary: Addresses the societal and practical needs of housing associations, in order to develop better instruments for performance measurement. This book features a range of examples that are related to the public tasks of Dutch housing association. It ascertains a general guideline for performance management by housing associations.

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Addresses the societal and practical needs of housing associations, in order to develop better instruments for performance measurement. This book features a range of examples that are related to the public tasks of Dutch housing association. It ascertains a general guideline for performance management by housing associations.