Consumer law and policy text and materials on regulating consumer markets

Includes bibliographical references (p. [739]-772) and index.

Setting the context -- Rationales for consumer law and policy -- Frameworks and forms of regulation of consumer markets -- Case study: standard form consumer contracts and unfair terms -- Case study: consumer redress and access to justice -- The regulation of deceptive and unfair commercial practices -- Implementation and enforcement of unfair commercial practices law -- Deceptive and unfair advertising -- The rise, pause and rise of an agency: the Office of Fair Trading -- Regulation of consumer credit markets -- Quality regulation and post-purchase quality problems -- Product safety regulation.