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Big book of customer service training games quick, fun activities for training customer service reps, sales people, and anyone else who deals with customers

Carlaw, Peggy Deming, Vasudha Kathleen

Big book of customer service training games quick, fun activities for training customer service reps, sales people, and anyone else who deals with customers - New Delhi Tata McGraw Hill 1999 - xiv,209p.

ISBN: 9780070590427

Dewey Class. No.: 658.3124 / CA-B

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