Tourist customer service satisfaction an encounter approach
Noe, Francis P 1939- Uysal, Muzaffer Magnini, Vincent P
Tourist customer service satisfaction an encounter approach - London Routledge 2010 - ix,193p.
Includes bibliographical references and index.
9780415578042
2010005855
Tourism--Management.
Hospitality industry--Management.
Hospitality industry--Management.
G155.A1 / N58 2010
910.688 / NO-T
Tourist customer service satisfaction an encounter approach - London Routledge 2010 - ix,193p.
Includes bibliographical references and index.
9780415578042
2010005855
Tourism--Management.
Hospitality industry--Management.
Hospitality industry--Management.
G155.A1 / N58 2010
910.688 / NO-T