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Quality management creating and sustaining organizational effectiveness

Summers, Donna C. S.

Quality management creating and sustaining organizational effectiveness - 2nd - New Delhi PHI Learning 2009 - xiv,574p.

Includes bibliographical references (p. 555-564) and index.

ISBN: 9788120339996

LCCN: 2008001026

Subjects--Topical Terms:
Total quality management.
Quality control.
Organizational effectiveness.

LC Class. No.: HD62.15 / .S85 2009

Dewey Class. No.: 658.4013 / SU-Q

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