Service management and marketing customer management in service competition
Gronroos, Christian
Service management and marketing customer management in service competition - 3rd ed. - New Delhi Wiley India 2007 - x,483p.
9788126512874
658.8 / GR-S
Service management and marketing customer management in service competition - 3rd ed. - New Delhi Wiley India 2007 - x,483p.
9788126512874
658.8 / GR-S