Beyond loyalty the next generation of strategic customer relationship management
Chenet, Pierre Johansen, Jon Ivar
Beyond loyalty the next generation of strategic customer relationship management - New Delhi Prentice Hall of India 2006 - ix,110p.
9788120329386
658.812 / CH-B
Beyond loyalty the next generation of strategic customer relationship management - New Delhi Prentice Hall of India 2006 - ix,110p.
9788120329386
658.812 / CH-B