Service management operations, strategy and information technology
Fitzsimmons, James A Fitzsimmons, Mona J
Service management operations, strategy and information technology - 5th - New Delhi Tata McGraw Hill 2006 - xiv,605p.
9780070615663
658.514 / FI-S
Service management operations, strategy and information technology - 5th - New Delhi Tata McGraw Hill 2006 - xiv,605p.
9780070615663
658.514 / FI-S