Services marketing a European perspective
Wirtz, Jochen Lovelock, Christopher
Services marketing a European perspective - London Prentice Hall Europe 2018 - xiv,718p. ill (some col.), maps, plans ; 25cm.
Includes index.
9789332587687
b98W2794
Service industries--Marketing.--Europe
Service industries--Marketing--Europe--Case studies.
Customer relations.
658.802 / WI-S
Services marketing a European perspective - London Prentice Hall Europe 2018 - xiv,718p. ill (some col.), maps, plans ; 25cm.
Includes index.
9789332587687
b98W2794
Service industries--Marketing.--Europe
Service industries--Marketing--Europe--Case studies.
Customer relations.
658.802 / WI-S