Steady and strong : people skills for principals / Russ Thompson.

Includes index.

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Includes bibliographical references and index.

Introduction -- Part I: Discipline -- Chapter 1: Are you going to quit too? -- Chapter 2: Class time was like lunch time -- Chapter 3: It was the best he had seen -- Chapter 4: Saturday school -- Chapter 5: The first award of his entire life -- Chapter 6: After school -- Chapter 7: It was almost a real emergency -- Part II: Leadership -- Chapter 9: Always watching you -- Chapter 10: Priorities -- Chapter 11: Also listen to the quiet voices -- Chapter 12: We are not as bad as ... -- Chapter 13: Making people happy is not your job -- Chapter 14: I went over to my shelf -- Chapter 15: Pick up the phone -- Chapter 16: A leader who got things done -- Chapter 17: The learning in classrooms -- Chapter 18: The real problem -- Chapter 19: I had firmly believed -- Chapter 20: It is people who solve problems -- Chapter 21: The right kind of faculty meeting -- Chapter 22: Focus on the Solutions -- Chapter 23: Now we are a good school -- Part III: Management -- Chapter 24: So wrong -- Chapter 25: The foundation of your entire school -- Chapter 26: You have to go out and look for problems -- Chapter 27: Tragedy -- Chapter 28: Another tragedy -- Chapter 29: Exhaustion -- Chapter 30: The best way to spend your time -- Chapter 31: It is not a perfect world -- Chapter 32: Almost a disaster -- Chapter 33: Delegation -- Chapter 34: Delegation gone bad -- Chapter 35: Deadlines -- Chapter 36: Ask questions -- Chapter 37: It was his first day -- Chapter 38: The real answer -- Chapter 39: What to fix first -- Chapter 40: Will it help students learn better? -- Chapter 41: What do I do now? -- Chapter 42: Phone calls -- Chapter 43: The entire contract -- Chapter 44: A sacrifice you must make -- Part IV: People -- Chapter 45: In the middle of kids -- Chapter 46: A positive learning environment -- Chapter 47: It was distorted and very negative -- Chapter 48: A mistake I could not fix -- Chapter 49: You must also be persuasive -- Chapter 50: Take time with people -- Chapter 51: Saved by a tape recorder -- Chapter 52: It's who listens that counts -- Chapter 53: It happened behind my back -- Chapter 54: He lied to me and I believed him -- Chapter 55: I was highly upset -- Chapter 56: Gossip -- Chapter 57: Don't say it -- Chapter 58: Delay makes it worse -- Chapter 59: Talk to the person in person -- Chapter 60: Target practice -- Chapter 61: Ask for advice -- Chapter 62: A very big difference -- Chapter 63: Remember the positives -- Chapter 64: Steady and strong -- Index.

In Steady and Strong: People Skills for Principals, Russ Thompson describes his experiences as the successful principal of three urban high schools. The challenges he faced ranged from gang activity and racial conflicts, to low expectations and ineffective teaching. Thompson takes you behind the scenes to examine the strategies he used to solve problems and make improvements.

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